DESIGNING INTUITIVE EXPERIENCES FOR COMPLEX, HIGH-STAKES SYSTEMS
A UX Design Lead with 17+ years shaping mission-critical solutions across healthcare, aviation, and mission-critical ecosystems.
Years of Professional Experience
THE PRINCIPLES THAT GUIDE MY WORK
A foundational approach shaped by evidence, systems thinking, measurable outcomes, and human-centered intent.
Evidence-Based
Decisions rooted in research, behavioral insights, and real operational workflows.
Systems-Oriented
Designing beyond screens — optimizing entire ecosystems of people, data, and tools.
Outcome-Driven
Aligning every design decision to measurable business and operational outcomes.
Human-Centered
Serving real-world users in high-pressure, high-stakes environments.
Domain Expertise That Scales Across Critical Industries
What I’m Great At
- Building scalable design systems that unify large product ecosystems and boost delivery velocity.
- Translating complex domain challenges into clear, research-grounded workflows and intuitive interfaces.
- Driving cross-functional collaboration from discovery through delivery with measurable outcomes.
- Simplifying mission-critical processes in high-stakes environments without compromising compliance or speed.
Selected Highlights
Shaped the Neutron Design System and contributed to the Code Blue iPad application supporting high-stakes healthcare workflows.
Led UX for Qatar Airways’ TOPS operational systems, improving clarity, reliability, and operational efficiency.
Partnered with clinicians, engineers, and operations teams to design intuitive, compliant enterprise tools.
Supported multiple NDA-protected initiatives across healthcare, aviation, and logistics.
How I Work
I work at the intersection of Systems and Strategy. I use evidence to cut through ambiguity and deliver clear, testable outcomes.
Skilled at navigating ambiguity and translating strategy into clear, testable design outcomes.
Focused on clarity, empathy, and craft to create experiences that are intuitive and operationally effective.
Committed to iterative improvement, continuous learning, and delivering meaningful, high-quality work.
Domain Strengths
Deep experience in healthcare UX, including clinical workflows, operational safety, and compliance requirements.
Systems and operations design expertise within aviation, supporting clarity and reliability in high-stakes environments.
Product strategy and workflow simplification across logistics and large-scale enterprise platforms.
Proven ability to deliver secure, NDA-bound solutions for organizations operating in regulated and mission-critical domains.