17 + years of experience UX for Regulated Global Industries
Strategic UX Lead with over 17 years of experience architecting mission-critical digital systems for global enterprises like HCA Healthcare and Qatar Airways. Expert in transforming complex, high-risk operational requirements into intuitive, error-resistant user experiences. Proven track record of reducing technical debt through scalable Design Systems and digitizing clinical emergency responses. Specialized in bridging the gap between business objectives and user reality in high-stakes environments where clarity is a safety requirement.
Experience
UX Design Lead
Zinemind Technologies, Kochi, India
2022 – 2024
- Led UX strategy for healthcare platforms, aligning clinical and technical teams for usability and compliance.
- Built and scaled the Neutron Design System across 15+ healthcare apps, improving consistency and delivery efficiency.
- Designed the Code Blue iPad app to streamline emergency workflows for critical hospital care teams.
- Collaborated with engineers to enhance responsive designs for better speed, accessibility, and maintainability.
- Conducted usability testing and prototypes to improve decision-making workflows in complex medical systems.
Independent UX Strategist & Consultant
Remote / Kochi, India
2020 – 2021
- Strategic Consulting: Delivered specialized UX strategy and service blueprinting for clients, focusing on digital transformation and workflow optimization.
- Rapid Prototyping: Translated complex business requirements into high-fidelity prototypes to validate decision-making workflows before development.
Senior UX Consultant
Collabera India / Wipro (Qatar Airways – TOPS), Kochi, India
2019 – 2019
- Designed complex operational UI for Qatar Airways’ TOPS platform, simplifying complex airline operations through focused workflows.
- Conducted stakeholder interviews and contextual inquiries to uncover usability issues and improvement opportunities.
- Collaborated with cross-functional teams to align design solutions with technical constraints and business goals.
Independent UX Consultant
Remote / Kochi, India
2017 – 2018
UX Strategy: Provided design strategy and execution for diverse client projects, translating business requirements into user-friendly digital interfaces.
Visual Design: Created high-fidelity mockups and design assets, ensuring brand consistency and adherence to modern web standards.
Multimedia Designer → UX/UI Designer
Ecolog International FZE, DAFZA, Dubai, U.A.E
2007–2016
Started as a Multimedia Designer and later specialized in UX for global logistics systems.
Designed wireframes, prototypes, and flows that improved usability and task efficiency.
Created design guidelines that ensured a consistent experience across internal applications.
Collaborated with IT, operations, and field teams to align designs with real-world workflows.
Design Lead
Ditro Advanced Technologies, Kochi
2005–2006
- Delivered UI design and branding solutions for healthcare, hospitality, and education sector clients.
- Applied usability and design principles while meeting brand, functional, and project requirements.
Design Lead
Calpine Technologies, Kochi, India
2003–2004
Led visual and UI design for websites and collateral, ensuring strong usability and brand alignment.
Collaborated with clients and developers to maintain accurate design-to-development execution.
Senior Web Designer
A2Z InfoTech, Kochi, India
2001–2003
- Designed websites and digital branding for small-to-mid-scale clients across multiple industries.
- Balanced creative direction with technical feasibility and business objectives.
Multimedia Faculty
Hitech Homes, Kochi, India
1999–2001
Delivered multimedia and office automation training to Naval Base officers.
Focused on practical IT skills for operational efficiency.
Key Projects
Education & Credentials
Core Skills
Tools & Technologies
Code Blue iPad Application - HCA Healthcare, U.S.A
Led the UX design for the Code Blue emergency response iPad application used by hospital teams, designing intuitive workflows and interfaces that streamlined life‑critical processes and reduced task completion time.
TOPS Operations Platform - Qatar Airways, Qatar
Designed enterprise‑grade UI for TOPS, Qatar Airways’ mission‑critical airline operations platform, producing hundreds of wireframes, interactive prototypes, and user flows to simplify complex workflows and enhance operational efficiency.
Neutron Design System - HCA Healthcare, U.S.A
Developed and evolved the Neutron Design System, adopted across multiple healthcare applications to improve UI consistency and design‑to‑development efficiency.
Google UX Design Professional Certificate
Google | ID: CJQW7G8FH9G4
Mobile UX Design Certificate
Interaction Design Foundation | ID: 143758
Bachelor of Business Administration
University of Madras
Advanced Diploma in Digital Multimedia
Amrita Institute of Computer Technology